Skip to Main Content

About Us

Contact Us
32 Moore St
Bristol, VA 24201
Store Hours
9:00 AM To 5:00 PM
9:00 AM To 5:00 PM
9:00 AM To 5:00 PM
9:00 AM To 5:00 PM
9:00 AM To 5:00 PM
9:00 AM To 12:00 PM

About Us

Pen's Floral is owned and operated by long-time Bristol resident Pen Walker and her husband Mike. The shop is located in historic downtown Bristol in the old Smith Floral location. We are a full service florist who serves the greater Bristol area, Abingdon, and many surrounding Tri-Cities locations. Owner Pen Walker and Designer/Event Planner David Gallucci each have 25 years of floral design experience. Shop manager Sonja Cox has given friendly, courteous service to floral customers for 13 years and shop dog Thai is always ready to give a welcoming lick and tail wag.

Whatever your flower needs may be, you can count on us to provide the ultimate floral experience. We strive to be known for our quality, service, presentation and dedication to meeting the needs and expectations that our customers deserve.

Check out our shop!

Pen's Floral

32 Moore St

Bristol,VA 24201

Additional Information:

Our shop is open from 9:00 a.m. to 5:00 p.m., Monday through Friday and from 9:00 a.m. to 12:00 p.m. on Saturday. We are closed on Sundays. To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day. Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Payment Options

We accept the following payment methods:
American Express

Contact Information

If you have any questions or need more information, please contact us directly at (855) 339-2460 or email us at We're always here to serve you and make your flower-sending experience a pleasure.

Pen's Floral
32 Moore St
Bristol, VA 24201 

Areas Served

Our shop serves the following areas: Bristol, VA - Bristol, TN - Abingdon, VA - Blountville, TN - Bluff City, TN

We also deliver to the following facilities:

Blevins Funeral and Cremation Services, Bristol, VA
Akard Funeral Home Bristol, TN
Weaver Funeral Home Bristol, TN
Oakley-Cook Funeral Home Bristol, TN
R. A. Clark Funeral Service Bristol, TN
Farris Funeral Service Abingdon, VA
Frost Funeral Home Abingdon, VA
Tetrick Funeral Home Bluff City, TN
TriCities Funeral Home Blountville, TN
Bristol Regional Medical Center Bristol, TN
Johnston Memorial Hospital Abingdon, VA

Also all local nursing homes, rehabilitation facilities, businesses and cemeteries.

Local schools we deliver to include:

Washington Lee Elementary
Bristol Tennessee City Schools
Virginia High School
Bristol Virginia Public Schools
Sullins Academy
Virginia Middle School
Holston View Elementary School
St. Anne Catholic School
Stonewall Jackson Elementary
Joseph Van Pelt Elementary School
Vance Middle School
Anderson Elementary School
Tennessee Avenue Christian Academy
Highland View Elementary School
Morrison School
Tennessee High School
High Point Elementary School
Wallace Middle School
Fairmount Elementary School
Haynesfield Elementary School

Specialty Services Provided


We specialize in the following services:
  • Large inventory of fresh flowers for any occasion
  • Weddings / Wedding Flowers
  • Sympathy and Funeral flowers
  • Birthday Flowers, Get Well Flowers, Anniversary Flowers
  • Plants
  • European/dish gardens
  • Modern and traditional flower arrangements
  • High-style floral arrangements
  • Silk flower arrangements
  • Extensive gift line
  • Gourmet fruit baskets
  • Gift baskets


Delivery Policy

A local delivery fee of $11.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders SHOULD BE received BY 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time MAY REQUIRE DELIVERY ON the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.


Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.